SAKO is a old brand for power and solar products since 1993. SAKO 100% is factory, SAKO have several brother factories for different products:
Guangdong SAKO for inverter and solar products
Hangzhou SAKO for frequency inverters
Zhejiang SAKO for stabilizer
This website is for Guangdong SAKO, with main products covers: off grid/hybrid solar inverter, PV module, Lithium battery and storage system. We can offer one stop shopping for solar system and related products.
Professional: Since 1993, Rich Experience
Qualification: Both company and products have obtained certificates.
Quality:Complete QC&QA System, 100% inspection before shipment
Competitive Price: Direct from factory, have advantage of cost control and quality control
Satisfied Service: One stop shopping, 7 Days*24Hours service
Strong R&D: 4+ New Products Every 3 Months
1). What can you get to be SAKO agent:
More technical training, support and more free spare parts
Special price support for SAKO agent
Advertising & publicity expenses share for SAKO brand
Annual bonus, 0.5%-2% based on their annual sales amount
Fast good delivery as we have regular SAKO brand products in stock
Can share SAKO brand influence
2). The condition to be SAKO agent:
Take care of SAKO brand
Have engineer team who can communicate with our engineer easily
Have their own channels to develop & win the market.
Have shops or show room to display SAKO brand and products
Reports on market conditions
Can fulfil SAKO appointed annual targets (For exclusive agents).
You are most welcome to be SAKO agent! For more details, please feel free to contact with us right now!
If you meet any problems with SAKO product(s), please refer to the user manual to check and confirm first if your operation and setting according to instructions. If still can not solve your problem, please offer additional information below and send an email to SAKO Support Team . Please remember it is very important you supply as much relevant information as possible, including:
A clear photo of the S/N label (model name + serial number)
Clear description of the problem
Relevant details and frequency of the problem (if applicable)
Current condition of the product: can it DC start with battery? Any error code on screen?
Background information (Inverter): AC source (utility or generator)? battery capacity? approx load level and type? any solar input?
Background information (Solar Charger): solar panel electrical specification? PV configuration? system voltage?
Supplemental photos/screenshot or videos relevant to the issue
Where the product was purchased
Once sufficient data is gathered your case will be forwarded to our technical team for consult, and a solution will be provided to you as soon as possible. Please note our regular office hours are Mon-Fri only and general response time is within 48-72 business hours, though for more complex issues we may need more time for research and lab consult.
All SAKO original products have passed strict inspection, and are free from defects in material or workmanship for the warranty period stated in the contract. Unless otherwise specified, the standard international warranty of SAKO products are as follows:
Home Inverter & Off grid/Hybrid Solar Inverter, 1 year
Lithium Battery, 2/3/5 years as per proforma invoice or contract specified
Solar Panel, 5-25 years (under STC list) as per proforma invoice or contract specified
Normally, we will offer following easily damaged components to cover the service together with the order shipment:
For Inverter, 1% PCBA board and easily damaged components like MOSFET, fuse.
For Lithium battery, 1% BMS board/lithium battery/cell equalizer based on order qty.
Before requesting warranty service, check the operation manual to be certain that there is a problem with the product. To obtain rapid service under this warranty, please report defective devices with detail reports with information mentioned in “How to Get After-Sales Tech Support”, which is critical to a rapid disposition of your warranty claim, and we will reply within 48-72 business hours after we gathered all you information.
SAKO reserves the right to provide either free repair or replacement for products covered by warranty, depending on product type. In most cases, when customer is able to provide sufficient and clear data, upon successful review and confirmation of warranty coverage, free replacement boards or parts will be supplied to customer without requiring any return. In exchange, customer will agree to a small charge to cover postage of the replacement board or parts.
Please note damage due to following causes is excluded from warranty:
Improper transportation and delivery
Unauthorized modifications, alterations or any form of self-repair attempts
Improper installation, usage or operation (all products are indoor rating, unless otherwise stated), including damages arising from use in environment with excessive moisture corrosion or dust build-up
Non-compliance with relevant safety standards or regulations
Application beyond the scope of product design/ratings or safety standards
Acts of uncontrollable natural forces such as lighting, flood, fire, storm etc
Insufficient ventilation of the device
Solar Panel FAQs
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.